Are you open?
Our normal daily hours are 7am-10:30pm Mon-Sun from mid-August through mid-May! In late May, June, July and early August (when Purdue students have all dispersed for the summer), we’ll be closing at 10pm instead of 10:30.
We will be closed annually for the following holidays:
Independence Day (July 4th)
Thanksgiving (both Thursday + Friday)
Purdue’s winter break—we are typically closed Dec 20th - Jan 4th, give or take a couple of days.
Can I make a reservation?
We do not take reservations for individual tables in our main dining room, but we do have a side room, called The Ristretto Room, which can be reserved for private meetings and group events.
Do you cater?
We do not offer delivered catering but do have some bulk coffee and doughnut options available for purchase in advance. These items will be made to order and ready for you to pick up at the time / date you select.
We also offer various wedding catering packages.
Are you hiring? How do I apply?
Our hiring needs fluctuate throughout the year and from one year to next. We typically have staff turnover at the end of each Purdue semester but don’t necessarily have consistent hiring times or hiring periods. You are welcome to submit an application at any time. If we aren’t currently hiring at the time when your application is received, we’ll keep it on file, and you’ll be among the first contacted when and if we do start interviewing for prospective new staff. If you’d like to submit an application, you can do so here!
Are pets allowed in your store?
We do not allow pets inside of Greyhouse. We are happy to welcome ADA certified service animals, of course, but they are the only animals allowed in the shop. You are welcome to sit with your pets at one of our outdoor tables!
Is your coffee organic? Fair-Trade? Direct Trade?
Short answer: Some. In general, we partner with very reputable coffee roasters who have been in the business for years and are leading the industry in direct trade programs, promoting sustainable agriculture and business, and building lasting relationships with farmers in coffee growing regions. It is often costly for farmers to receive certifications like “Organic” even if their farming practices already meet all the guidelines and Fair Trade certification is sometimes less fair to farmers than direct business partnerships.
If you’d like to know more about a specific coffee and it’s certifications, feel free to contact us.
If you are interested in learning more about coffee certification and trade programs, here are a couple of articles from PT’s Coffee and Kickapoo Coffee:
Can I order over the phone?
If you’d like to place a catering order, feel free to give us a call, otherwise, we do not take phone orders. If you’re wanting to order ahead, you can do so by using our app!
Why don’t you take tips?
The word “tips” is an acronym for “to insure prompt service.” We don’t want our customers to feel as if they need to offer us any further incentive to provide the best service possible; therefore, we do not accept tips.
Are you a non-profit? What does that mean?
Yes, we operate as a not-for-profit organization. The idea to serve the community came first, and the decision to use coffee as a means to that end was secondary.
We desire for our staff to create and build community so that Greyhouse feels like home. Likewise, we invest time in searching for some of the best ingredients we can find from around the world so that we can treat patrons as friends and family, confidently serving them something special and cultivated with care from start to finish. We also offer unlimited free high-speed internet in a comfortable atmosphere, encouraging the community to linger over good coffee and even better conversation.
We strive to support not-for-profits and social agencies, both locally and internationally, that are making a positive difference in peoples lives. After we cover our expenses, our goals are to reinvest in better ways to serve the community and to spur on new initiatives with a similar mission.
Greyhouse isn’t simply an organization, it’s a way for us to make a difference.
What’s the deal with the army men?
When Greyhouse first opened we used to set out various random little trinkets and toys amidst the sugar packets and stir sticks in our card catalog drawers for our customers to grab as a sort of running joke! The army men have stuck around and become a sort of tradition and Greyhouse staple.
I’m gluten intolerant, can you feed me?
Thanks for asking! The short answer is yes. We do make a gluten-free crepe batter in-house using quinoa flour, so all of our crepes (except for the meatball rustico) can be made gluten free. We do our very best to avoid cross-contamination when making your gluten free crepes, but we do want to note that all of our crepes—both with and without gluten—and crepe ingredients are made and stored in the same area.
If you’re looking for a small, sweet treat, all of our macaroons are gluten free as well! And, when it comes to drink options, you’ve got the world at your finger tips! All drinks on our menu are gluten-free.
Do you offer dairy-free milk alternatives?
Why yes, yes we do! We have soy milk, almond milk, oat milk, and coconut milk!
The large majority of drinks on our menu can be made dairy free be substituting in one of the above listed milk alternatives, but there are a few exceptions. All of our frappes and smoothies as well as our frozen hot chocolate contain a dairy based powder to help bind all the blended goodness together; therefore, we are, unfortunately, unable to make dairy free versions of these items. Also, our creme brûlée latte cannot be made dairy free as it contains a dairy-laden crème anglaise custard sauce!
Do you have vegan-friendly food items?
While our drink menu is fairly vegan-friendly, unfortunately, our food menu is not. We apologize for the inconvenience.
Do you offer decaf drink options?
Any of our espresso drinks can be made using our decaf espresso option.
We also have a variety of caffeine-free teas to choose from. Any loose-leaf tea labeled “herbal” or “rooibos" is a caffeine-free option. Some of our favorites include: blueberry rooibos, cinnamon plum, mystic mint, omija berry blush, and red bush!
We also offer fresh squeezed orange juice, various fresh fruit smoothies, and hot chocolate.
Is the sorbetto dairy-free?
While our sorbetto contains less than 5% dairy, it is made and stored alongside dairy-heavy gelato. If you’re just trying to cut back on dairy or want a sweet, icey treat without the fat, sorbetto is your new best friend! For those who are dairy intolerant, however, we cannot guarantee that our sorbetto is a safe option for you.
Can I buy a whole cake?
We do not have a whole cake price point option. You are welcome to purchase multiple individual pieces, and if a whole cake’s worth of pieces are available in our dessert case, you could purchase them all if you really wanted to. We cannot pull a whole cake out of the freezer for you to purchase in bulk and we cannot guarantee a full cake worth of slices will be available for purchase at any given time.
What’s the deal with your cheeses?
We offer feta, gouda, mozzarella, and prairie breeze, all of which are are pasteurized. Our gouda is made in Rochester, IN by Schnabletier (http://schnabeltier.com), and Prairie Breeze is an aged white cheddar style cheese made with a vegetarian rennet by Milton Creamery in Milton, IA (http://www.miltoncreamery.com/).
What does the Greyhouse App do?
The Greyhouse App allows you to skip the line. Order and pay on the mobile app, and we’ll have everything ready and waiting upon your arrival. You can even pick the time you’d like to pick up your order
The app will also allow you to receive offers and messages in your inbox and via push notifications if you so choose.
The Greyhouse App is your place to earn and redeem loyalty rewards and offers. One less over-worn card in your wallet plus more coffee cash in your metaphorical pocket.
How do I sign up for a loyalty account?
The only way to sign up for our loyalty program is to make an account via the Greyhouse app. Once you’ve downloaded the app and created your account, you will need to make a minimum of one initial purchase through the app in order for your account to be activated and recognized in our system. After that initial purchase, no further app purchases are required to keep your account active. To receive points for in store purchases, you'll need to provide the phone number attached to your app account at the register.
How do I transfer the points from my old reward card to my new loyalty account?
We no longer accept the old reward cards. If you had one of these cards with outstanding points on it and would like to transfer said points to your new loyalty account, first sign up for an account in the Greyhouse App. Then you can email email@example.com with your old reward card number along with the name and phone number attached to your app account and we’ll take care of the rest!
If you have monetary value left on your Greyhouse Card, it’s still good, so don’t toss it!
How do I earn points?
Step one: Download the app. Then sign up for an account. Make at least one purchase through the app to make your account active. You’ll earn 10 points for every dollar spent. Make purchases through the app to automatically and immediately earn points, or place the order in store and let the cashier know you have a loyalty account. They’ll input your phone number and points for in store purchases will be awarded to your app at the end of each day.
How do I spend points?
You’ll be able to track your purchases and loyalty points through the app. As you earn enough points, be on the lookout for loyalty offers in your inbox of the app that you can redeem for rewards and discounts. You can spend your points on rewards or save and rack up points for larger rewards.
What loyalty rewards do you offer?
Currently, you can spend your rewards points on these items:
350 points for a Cookie
625 points for a Doughnut
650 points for a Regular Tea
700 points for a Grey Capp
750 points for a Regular Coffee
800 points for a Regular Espresso Drink
950 points for a Sweet Crepe
1200 points for a Savory Crepe
More items will be available for purchase with points in the future